Frequently Asked Questions
Self Collection
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We will contact you once you have selected self collection option
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We will then arrange at a timing for you to self collect at our warehouse
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If you need the product urgently , please drop us a what’s app
Delivery
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Once payment is made, delivery will reach your doorstep in 2 to 3 business days
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For urgent same day delivery , do drop us a what’s app for us to arrange special same day delivery ( extra charges applies )
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Tracking Number will be notified to you and you may log into our courier company’s website at https://www.jtexpress.sg/trackmyparcel
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You received a notification that your order has been delivered but you did not receive the order , just drop is a what’s app
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Delays in delivery do occur after public holidays so do place your orders earlier in advance